Company Overview:
Datakrew is revolutionizing EV fleet intelligence with cutting-edge IoT/AI solutions. Our flagship embedded hardware device, ITUS EV Scanner, integrated with vehicles of all makes/models and captures real-time usage data for deep insights into vehicle performance and diagnostics. Datakrew is backed by leading global investors like Greenwillow Capital, Beenext, 500 Global, AngelList, SEEDS (SG Growth Capital), XA Network, Cloud Capital, Lighthouse Canton, and others. We have an active customer footprint in 7 countries. Our goal is to serve one million EVs within the next 5 years, and as a company, touch a billion lives with technology.
Job Overview:
We’re looking for a hands-on Field Application Engineer who loves building, testing, fixing, and making things work — both in the lab and out in the field. You’ll be the bridge between our product team and the real world — flashing firmware one day, and troubleshooting live setups on-site the next.
Key Responsibilities:
- Go on site visits to collect data, deploy, test, and support our hardware in real environments.
- Handle firmware programming and updates for devices — including testing new releases and debugging issues.
- Diagnose and repair faulty or returned units — figure out what went wrong and make it right.
- Run QC checks before shipping — every device that leaves our lab should be rock-solid.
- Take care of hardware shipping and logistics — packing, labeling, and tracking devices heading to customers.
- Collaborate with the product and software teams to share field insights and improve reliability.
You’re a Good Fit If You:
- Are comfortable working with electronics, firmware tools, and test equipment (multimeter, oscilloscope, etc.).
- Understand CANbus, embedded systems, and IoT hardware (bonus points if you’ve worked on EV or telematics systems).
- Don’t mind getting your hands dirty — whether that’s soldering a connector or fixing an issue on-site.
- Can juggle both lab testing and field visits without missing the details.
- Enjoy being part of a small, fast-moving team where your impact is direct and visible.
Why You’ll Love Working Here:
- You’ll get to work on cutting-edge vehicle tech that’s actually used in the field.
- You’ll have a real voice in how our hardware is built, tested, and shipped.
- Small team, big ownership — your work directly affects product quality and customer success.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and explaining why they are a good fit for this position to hr@datakrew.com with the subject line "Field Application Engineer – Application – [Your Name]"
Datakrew is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.